Shipping policy
We offer free and fast shipping to ensure your order gets to you as quickly as possible.
➤ Processing Times
Orders are processed within 1–3 business days. Once your order ships, you'll receive a confirmation email with tracking information so you can monitor its journey.
Please note:
Orders are not shipped on weekends or holidays.During periods of high demand, there may be minor delays—but we’ll keep you updated.
➤ Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout based on your location and chosen method.
Estimated delivery times:
Standard Shipping: 7–14 business days
Express Shipping: 5–10 business days
International Shipping: 7–21 business days (varies by destination)
Delivery times are estimates and may be affected by local conditions, weather, or carrier issues.
➤ International Orders
International shipments may incur customs duties, taxes, or import fees upon arrival. These charges are not included in the order total and are the responsibility of the customer.
➤ Wrong or Missing Items
Received the wrong item? Missing part of your order?
Email us at support@bobkitt.com and we’ll make it right as quickly as possible.
➤ Address Accuracy
Please double-check your shipping address before placing your order.
We’re not responsible for delays or non-deliveries caused by incorrect or incomplete address information.
➤ Lost or Delayed Packages
Think your package is lost or delayed?
Reach out to us at support@bobkitt.com and we’ll assist in tracking it down.
In some cases, we may need to contact the shipping carrier for resolution.
➤ Questions?
We’re here to help! For any shipping-related questions, contact us anytime at support@bobkitt.com.